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Saswata

Product Manager shipping outcomes that move revenue.

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© 2026 Saswata S. Sengupta. All rights reserved.

    My Work

    Projects & Product Work

    Every project grounded in a real problem, a real approach, and a real outcome.

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    Upcore TechnologiesCase Study

    9+9 scoring signals · 75+ priority threshold · 24hr contact SLA · Close rate: 52% → 71.63%

    Two-Stage Lead Scoring — 9 Research Signals Before Outreach

    Only 10% of leads are ready to buy. Built the B2B GTM framework that identifies which 10% — scoring prospects on 9 intent signals and 9 potential signals before a single outreach message is sent.

    B2B GTMLead ScoringEnterpriseSales Ops
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    LiveKeepingCase Study

    17:1 adoption gap · 19:1 E-Invoice gap · C-Suite escalation · −58% Rejection rate

    E-Way Bill Adoption Diagnosis — 17:1 Compliance Gap

    Conducted deep-dive analysis uncovering a massive drop-off where PRO+ users generated E-Way Bills externally via Tally rather than in-app. Built an executive narrative that changed the product roadmap.

    Data AnalyticsB2B SaaSUser BehaviorExecutive Reporting
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    Sierra Living ConceptsCase Study

    Checkout abandonment: 73.1% → 53.9% (–26%) · 480K sessions · Beat Wayfair on mobile CVR

    Cart & Checkout Flow Redesign — –26% Abandonment

    Ran a friction audit combining GA4 step funnels and Clarity session evidence. Simplified fields, clarified trust signals, and adjusted error/validation UX.

    Checkout UXGA4Trust SignalsA/B Testing
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    Sierra Living ConceptsCase Study

    Session-to-PDP-click: +17% · Qualified leads: +34% · Bounce: −16% · ATC: +27%

    Category & Landing Page Redesign — +34% Leads

    Led a 4-week sprint guided by GA4 custom events and Microsoft Clarity heatmaps. Replaced commodity category pages with story-driven, trust-led journeys. 1.1M BigQuery events analyzed.

    Product ManagementGA4UX DesignShopify
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    Sierra Living ConceptsCase Study

    Lead submissions: +124% · Mobile completion time: −41% · Rage clicks: −68%

    Lead Form Conversion Overhaul — +124% in 28 Days

    Diagnosed event funnels and rage-clicks. Rebuilt static form into category-specific modules with Material 3 components, contextual microcopy, and latency fixes.

    Product ManagementUXCROAnalytics
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    Sierra Living ConceptsCase Study

    Gold source CVR: 63.5% · Bronze source CVR: 0.4% · Days to close: 5.2 → 3.5 target

    Lead Allocation & Routing — Gold/Silver/Bronze System

    Built a data-backed lead routing system across 4 agents. Website forms (63.5% CVR) routed differently from chat (4.7% CVR). 30-day pilot from 10% to full rollout.

    Sales OpsData AnalysisRouting DesignRevenue Operations
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    LiveKeepingCase Study

    +168% feature engagement · 27 occasions · 5 geo-regions

    Send Greetings + Nano Banana AI Integration — +168% Engagement

    Integrated Google Gemini Flash (Nano Banana) image AI into LiveKeeping's dormant Pro+ Send Greetings feature. Built a geo-segmented festival calendar across 5 Indian regions with 27 occasions.

    AI IntegrationFeature PMIndia SMBEngagement
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    LiveKeepingCase Study

    27+ triggers · P0–P3 priority · 3-slot daily cap · 5 geo-regions

    Push Notification Architecture — 27 Triggers, Priority Tiers, Geo-Segmented

    Redesigned the entire lifecycle messaging architecture covering renewals, transactional states, conflict logic, and feature releases across PRO and PRO+ plan segments.

    Systems DesignNotification StrategyGST ComplianceIndia SMB
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    LiveKeepingCase Study

    3 sources unified · 88 rows mapped · 11 AM auto-populate · 0 manual steps

    Daily Report Automation — 3 Sources, 88 Rows, 11 AM

    Built a Google Apps Script pipeline unifying Kibana, MongoDB, and GA4 into a single auto-populated report. Eliminated manual data entry across the team.

    Google Apps ScriptKibanaMongoDBGA4
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    Upcore Technologies

    478 sign-ups/month · +51% from baseline

    Webinar Sales Engine Redesign

    Redesigned the full-funnel webinar experience — landing page, email sequence, and post-session nurture. Mapped drop-off points across registration, attendance, and follow-up before rebuilding each touchpoint from the data up.

    Funnel DesignEmail StrategyGrowthLanding Pages
    Upcore Technologies

    Cost-to-book reduced by 36%

    Enterprise Outreach Optimization

    Transitioned from manual LinkedIn prospecting to a structured outbound system with lead scoring, BDR capacity planning, and a tiered qualification framework based on company size, vertical, and AI readiness signals.

    OutboundLead ScoringB2B GTMSales Ops
    Upcore Technologies

    16-page whitepaper · 12 verticals mapped

    AI Agent Market Intelligence Report

    Produced a 16-page research report covering the agentic AI tooling landscape, market sizing, adoption maturity curve, and 8+ enterprise case studies across manufacturing, legal, logistics, and finance verticals.

    Market ResearchAI AgentsCompetitive IntelStrategy
    Upcore Technologies

    Revenue model · Pre-seed fundraising support

    Revenue Model & Pricing Strategy

    Built the revenue architecture and tiered pricing model for Upcore's AI agent services. Partnered with the CEO on financial modelling and the investor narrative as part of pre-seed fundraising preparation.

    Pricing StrategyRevenue ModellingFundraisingGTM
    Upcore Technologies

    20+ interviews · Top-3 opportunity brief delivered

    Enterprise Discovery Sprints

    Conducted structured discovery interviews with 20+ prospective clients across 12 verticals. Synthesised findings into a prioritised opportunity brief identifying the top-3 agentic AI use cases by severity, ROI, and buildability.

    Product DiscoveryUser ResearchAI StrategyEnterprise
    LiveKeeping

    19:1 E-Invoice adoption gap identified and reported to C-suite

    E-Invoice Adoption Diagnosis — 19:1 Gap

    Investigated low utilization of the native E-Invoice module, mapping workflow disconnects between LiveKeeping and Tally's default integrations using the same methodology as the E-Way Bill diagnosis.

    Product DiscoveryGap AnalysisFintech
    LiveKeeping

    Weekly CEO dashboard tracking GST rejection errors · Reduced manual reporting effort

    CEO Compliance Error Dashboard

    Engineered a multi-week tracking instrument summarizing complex GST compliance rejection codes across product tiers. Created a standardized data pipeline for executive visibility.

    DashboardingAnalyticsGST Compliance
    Sierra Living Concepts

    Bounce rate: −22% · AOV: +8%

    Landing Page Optimisation

    Used GA4 funnels and Clarity scroll/click insights to ship speed-tuned, modular landing templates that match paid-traffic intent.

    Product ManagementLanding PagesA/B TestingUX
    Sierra Living Concepts

    Custom-order attach rate: +28%

    Customization Price Calculator

    Defined real-time quote logic and shipped a lightweight JS widget embedded on PDPs with validation and analytics hooks.

    JavaScriptProduct ManagementAnalyticsPDP UX
    Sierra Living Concepts

    Search-attributed revenue: +14%

    On-Site Search Algorithm Upgrade

    Re-weighted relevance factors, added synonym mapping, and ran query-intent experiments with controlled A/B rollout.

    SearchA/B TestingProduct Management
    Sierra Living Concepts

    Support tickets: −40% · NPS: +6 points · Cross-sell revenue: +43%

    Customer Self-Service Portal

    Defined requirements, selected vendor, and designed track-my-order and self-serve flows with instrumentation. Reduced support load and unlocked cross-sell opportunities.

    CXProduct OpsAPI IntegrationAnalytics
    Sierra Living Concepts

    Add-to-cart rate: +27% · Page engagement time: +22%

    Product Page Optimisation

    Event-driven iterations on media gallery, variants, and micro-copy, informed by GA4 custom events and Clarity behavior data.

    GA4PDP UXProduct ManagementUX Research

    Built in the open

    Products I design, code, and ship myself — with the repo public. Every line, commit, and backtest visible.

    DhanPlan

    In production

    Precision retirement planning for Indian investors

    SIP, EPF, PPF, NPS, and FIRE calculators with inflation-adjusted, institutional-grade projections.

    India FinanceCalculatorsSIP/EPF/NPS
    dhanplan.in

    LinkedIn Outreach Agent

    Active · v1.0.9

    Self-hosted LinkedIn outreach agent

    You describe your target roles; the agent finds the right recruiters and hiring managers, writes personalised AI intros, and manages follow-ups. One-click macOS app. 766 commits, 6 releases.

    PythonDjangoPlaywrightLLM agents
    Code

    FilmRisk.AI

    Working model

    Bollywood greenlight risk engine

    A 10-component scoring engine blending gradient-boosted ML with Bayesian priors, trained on 2,200+ Indian films — with brutally honest published backtests and known failure modes.

    Next.jsML / GBMBayesian scoringBacktesting
    Code

    Inventory Leveling Agent

    Completed · Client demo

    Procurement intelligence for manufacturers

    Explodes sales orders through BOMs, nets demand against supply, computes min stock per component, and back-schedules POs — with trapped working capital quantified in rupees. 28 reconciliation tests.

    ReactTypeScriptMRP logicGantt scheduling
    Live demoCode

    BlogHero

    Completed · In client use

    SEO content pipeline for non-technical teams

    Pulls real GSC data to find content revival and gap opportunities, drafts with Gemini (fact-check pass included), creates WordPress drafts — never auto-publishes — and logs every run to Sheets.

    PythonFastAPIGeminiGSC API
    Code

    Topshe

    Personal · Experimental

    Voice AI that runs entirely in your browser

    Named after Feluda’s assistant in the Ray stories — the one handed the research and planning — Topshe runs wake word, speech-to-text, and a quantised Qwen 2.5 model in-browser over WebAssembly. No server, no API bill, no data sent anywhere. Offline-capable PWA at $0/month.

    React 19WASM LLMWeb Speech APIPWA
    Code

    11 PM Cinema

    Completed · Used daily

    Movie night, solved for couples

    Picks your next film together based on mood — built for exactly two people. Live on Vercel and in active nightly service at home.

    Next.jsTypeScriptTailwind
    Live appCode

    Intent

    Demo · Launching 2027

    Modern dating for people done with swiping

    An AI matchmaker over verified profiles curating a small number of high-compatibility matches for India’s 24–30s — built on Next.js and Supabase.

    Next.jsSupabaseAI matchmaking
    DemoCode